Effective Date: Oct 13, 2023
We collect two types of data: User data and Business data. User data includes personal information such as name and email address used for communication. Business data encompasses information about the business, including business name, address, product information, shipping details, and other specific details like return and refund policies.
We use the information we collect to provide and enhance our services. This includes:
LUX utilizes third-party tools, including AI models, to enhance our services. It is important to clarify how your data is shared and used in these cases..
LUX shares certain data with third-party tools, such as AI models, to optimize our customer support responses. This data sharing is limited to the necessary information required to generate tailored replies. Data shared may include user inquiries and related information.
We are committed to ensuring that you have control over your data. When you use our services, we request your explicit consent to share your data with third-party tools, including AI models. This consent is obtained during the login process, specifically when you grant access to your Gmail account. You will be informed of the nature of data sharing and its purposes. You have the option to decline this consent if you do not wish to share your data for this purpose.
User and Business data is stored in secure servers with robust encryption protocols. All data is kept within the United States. Data is retained as long as your account is active or as necessary to provide the services. If a user wishes to delete their data, they can do so by deleting their account or contacting our support.
We take security seriously and employ various measures to protect your data, including state-of-the-art encryption methods, secure servers, and stringent access controls. All data transfers are conducted over SSL connections to ensure data security.
You have the following rights and choices:1. Review and Update Information: Users can review and update their information through their account settings on the app.
LUX ‑ Customer Support AI use and transfer of information received from Google APIs to any other app will adhere to, including the Limited Use requirements.